Returns & Exchanges Policy
At Draw LLC we are committed to making sure our customers are satisfied with our products and happy with their purchases. In the event you would like to return or exchange your purchased product, please contact firstname.lastname@example.org within 7 days of delivery and we will refund your purchase, and include your order confirmation.
The product must be returned in the same condition it was received, no exceptions. If your product is damaged, you must provide pictures of the damaged product. You can either return or exchange damaged products.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Individual Coloring Sheets
- Digital Download
Conditions of return
Buyers are responsible for return shipping costs for returns. If the item is not returned in its original condition, the buyer is responsible for any loss in value. For damaged items, you will be issued a shipping label to return the damaged item, and sent a new copy of the item.